A Terrific Graphic Resource
I frequently read and enjoy this blog, and one of the most wonderful things about it is their excellent, easy-to-refer-to illustrated graphics. Scroll down just a little bit to see their latest nifty graphic on "Curious Listening: The Foundation of Relationship Building." If you have any trouble reading it (you can "save as" a jpg if you wish), scroll down a tiny bit more and you'll see it all laid out in the blog itself.
Look in their archives--they have a couple of other wonderful graphic illustrations on other effective communication topics.
Well worth your time. Enjoy!
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